Terms of Service

1) Overview

These Terms apply to all site users, including customers, visitors and contributors. Our store runs on Shopify, which provides our e-commerce platform. You must be the age of majority in your place of residence, or have parental consent for minors using the site.

2) Acceptable Use

• Do not use the site for unlawful or unauthorised purposes.
• Do not upload or transmit malware, spam, or code of a destructive nature.
• Do not copy, resell, or exploit the Service without our written permission.
• We may refuse service or terminate accounts for breach of these Terms.

3) Information on This Site

We aim for accuracy, but information may occasionally be incomplete, out of date, or contain errors. Content is provided for general guidance only. We may change or update the site (including product details and availability) at any time.

4) Products, Availability & Prices

• Products may be available online only and in limited quantities.
• Colours/images may vary by display.
• We may limit quantities or refuse orders at our discretion (e.g., suspected resellers).
• Prices and product descriptions may change without notice; products may be discontinued at any time.

5) Orders & Billing

• Please provide current, complete and accurate account and payment details.
• We may cancel or limit orders; if changed or cancelled, we’ll attempt to notify you using the contact details provided.
• For returns and exchanges, see our Shipping & Returns policy.

6) Third-Party Tools & Links

We may provide access to third-party tools or link to other websites. These are provided “as is” without warranties and are governed by the third-party’s terms. We are not responsible for their content, policies, or actions. Use them at your own discretion.

7) Your Data

Your submission of personal information is governed by our Privacy Policy. Credit/debit card data is encrypted in transit by our payment providers.

8) Prohibited Uses

In addition to the above, you must not use the site to violate any laws; infringe intellectual property; harass, abuse or discriminate against others; submit false or misleading information; collect others’ personal data; engage in spamming, scraping or hacking; upload malicious code; or bypass security features. We may suspend or terminate access for violations.

9) Warranties & Liability

The Service and all products are provided “as is” and “as available.” We do not warrant uninterrupted, secure, or error-free use, nor guarantee accuracy of results. To the maximum extent permitted by law, Fig & Found and our suppliers will not be liable for indirect, incidental, special, or consequential losses (including lost profits, revenue, data or replacement costs). Nothing in these Terms limits liability where it cannot be limited by law.

10) Indemnity

You agree to indemnify and hold harmless Fig & Found and our personnel from claims, damages, and expenses (including reasonable legal fees) arising from your breach of these Terms or violation of law or third-party rights.

11) Legal Terms

• Severability: If any provision is unenforceable, the remainder still applies.
• Entire Agreement: These Terms and our posted policies are the entire agreement between you and us.
• No Waiver: Our failure to enforce a right is not a waiver of it.
• Termination: We may terminate or suspend access at any time for breach; obligations accrued before termination survive.
• Governing Law: These Terms are governed by the laws of the United Kingdom, and disputes are subject to UK courts.
• Changes: We may update these Terms by posting a new version on this page. Continued use means you accept the changes.

Contact

Questions about the Terms? Email us at info@figfound.com.